FAQ’s

HOW DO I ACTIVATE MY ACCOUNT?

To activate your account, follow the instructions sent to your email after submitting the registration form. If you haven’t received this email, check your junk/spam folder. If it’s still missing, please contact us at info@scotlandapparel.com.

WHY IS THERE A CHECKOUT LIMIT ON DISCOUNTED OFFERS?

Due to high demand at scotlandapparel.com, checkout limits are in place to ensure all shoppers have a fair opportunity to try and purchase products.

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE AFTER I MAKE PAYMENT?

Orders are shipped the next working day after payment verification. Delivery times vary by location, but the average timeframe is 3 to 10 working days worldwide.
For delays, contact us at info@scotlandapparel.com, and we’ll help track your order and resolve any issues.

HOW CAN I CHANGE MY SHIPPING ADDRESS?

The last used shipping address is saved to your account. You can update it during checkout if needed.

HOW DO YOU SHIP MY ORDERS?

Orders are shipped from the United States and Europe using FedEx, UPS, Royal Mail, or DHL.

WHAT ARE THE PAYMENT METHODS AVAILABLE?

We accept:

  • Visa Debit
  • Credit Card
  • Mastercard
  • PayPal

CAN I PAY USING PAYPAL WITHOUT A PAYPAL ACCOUNT?

Yes! It is a common misunderstanding that a Paypal account is needed in order to make payments through Paypal. The truth is you DO NOT need one, although we strongly recommend you sign up to enjoy the added ease of use.

IS THERE ANY QUESTION WHICH WE HAVE NOT COVERED?

If you have a question that isn’t covered in our FAQ section, feel free to email us at info@scotlandapparel.com.