Delivery Costs:
Our shipping charges are based on the total weight of your order, including both the products and packaging.
Delivery Timeframe:
- Standard delivery takes approximately 10–15 working days.
- Tailor-made, customised, or backordered items may require 3–4 weeks for delivery.
- Delivery times may vary depending on your location.
Returns & Exchanges:
- Returns must be sent to our contact address at your own cost and risk.
- Only defective items are eligible for exchanges.
Delivery Options:
Available delivery services are based on your order’s contents and postcode. Note that we cannot deliver to PO boxes.
Our Delivery Partners:
We work with DHL and FEDEX to ensure secure and efficient delivery. Once your parcel is dispatched, you’ll receive an email with tracking details to monitor its journey from our door to yours.
Additional Notes:
- No handling charges or taxes apply to any of our items.
- Terms & conditions apply.